Due to the current unstable travel conditions and possible airspace or schedule changes, some responses may be delayed. All requests are being handled on priority. For urgent assistance, WhatsApp us at +971 505094001. Thank you for your understanding.
+971 505094001 sales@avaaruha.ae
Terminal Building, Fujairah International Airport, UAE

Terms and Conditions (T&C)

Please read the following Terms and Conditions (T&C) carefully before using the services offered by Avaaruha Travels. By accessing our website, making bookings, or using our services, you agree to be bound by these T&C.

Country of Domicile:

Avaaruha Travels operates in the United Arab Emirates (UAE), and the UAE is our country of domicile. The governing law for all transactions and disputes arising from or related to our services shall be the local law of the UAE.

Payment:

Visa or MasterCard debit and credit cards in AED will be accepted for payment.
Avaaruha Travels accepts payment through various methods, including major credit cards (such as Visa and Mastercard). The accepted currencies for payment will be specified on our website or communicated during the booking process. The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

Cancellation Policy:

To cancel a product order or service booking, please contact our customer support team through the provided channels. Include your order or booking details for faster assistance. Our customer support representatives will guide you through the cancellation process and provide any necessary information. Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

Refund Policy:

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

Payment confirmation:

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

Compliance with Sanctions:

Avaaruha Travels strictly adheres to international regulations and does not engage in any trade or provide services to countries sanctioned by the Office of Foreign Assets Control (OFAC) or any other relevant regulatory bodies.

Age Restriction:

Individuals under the age of 18, commonly referred to as minors, are not permitted to register as users of our website or engage in transactions or use our services.

Transaction Records and Confidentiality:

Cardholders are responsible for retaining copies of transaction records, including receipts and booking confirmations, for their reference and record-keeping purposes. Users are responsible for maintaining the confidentiality of their account credentials and ensuring the security of their login information.

Liability:

Avaaruha Travels strives to provide accurate and up-to-date information on our website and through our services. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any information provided. Avaaruha Travels shall not be held liable for any losses, damages, or inconveniences arising from the use of our services, including but not limited to booking errors, flight delays, cancellations, or any other travel-related issues.

Intellectual Property:

“Avaaruha Travels FZC-LLC” maintains the https://avaaruha.ae Website ("Site").
All content, materials, and intellectual property displayed on the Avaaruha Travels website, including but not limited to logos, trademarks, images, and text, are the property of Avaaruha Travels and protected by applicable copyright laws.

Amendments to the Terms and Conditions:

Avaaruha Travels reserves the right to modify or amend these Terms and Conditions at any time without prior notice. The updated T&C will be effective upon posting on our website, and it is your responsibility to review them periodically for any changes. By using Avaaruha Travels' services, you acknowledge and agree to comply with these Terms and Conditions. If you do not agree with any part of these T&C, please refrain from using our services.

If you have any questions or concerns regarding our Terms and Conditions, please contact our customer support team.

Thank you for choosing Avaaruha Travels. We are dedicated to providing you with exceptional travel services.